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Exam Code: 77-604
Exam Name: Microsoft (Using Microsoft Office Outlook 2007)
One year free update, No help, Full refund!
Total Q&A: 160 Questions and Answers
Last Update: 2013-12-22

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NO.1 Mark works as a Support Analyst for Soft Well Inc. He uses Microsoft Outlook 2007 for messaging and
e-mailing. MS Outlook has been configured to use an IMAP account. Whenever Mark sends an e-mail,
recipients of the e-mail see only a part of the name, i.e. "Mark". He wants to ensure that the recipients of
an e-mail see their full name, i.e. "Mark Smith" in the Information Bar of the e-mail. Which of the following
actions will he take to accomplish the task?
A. Edit the Account Settings.
B. Create a new e-mail account with the name "Mark Smith".
C. In the From field, type the name "Mark Smith".
D. Add the Quick Part that contains the full name of Mark.
Answer: A

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NO.2 Kevin works as a Support Analyst for White Well Inc. He uses Microsoft Outlook 2007 for messaging
and e-mailing. MS Outlook has been configured to use an IMAP account. He creates a .pst file named
"Read". However the file does not appear in the Navigation Pane. He wants to ensure that the name of
the folder that is associated with the data file appears in the Folder List. Choose and reorder the required
steps he will use to accomplish the task.
Answer:

NO.3 The paper source of the paper in the Manual Paper Feed.

NO.4 The size is sheet booklet.
What actions will he take in the Page Setup dialog box to accomplish the task.?
Answer:
3.You work as a Security Officer for ABC Inc. You use Microsoft Outlook 2007 for messaging and e-
mailing. MS Outlook has been configured to use the Exchange account of the company. You compose an
e-mail that describes the security policies of the company. You send the e-mail to the CEO of the company.
However the message will not be received and you receive an e-mail message "I did not get the
message" from the CEO. You want to send the e-mail again to the CEO. Choose and reorder the required
steps to accomplish the task.
Answer:
4.You use Microsoft Outlook 2007 for messaging and e-mailing. MS Outlook has been configured to use
an IMAP account. You receive various e-mail messages.
You want to ensure that Outlook prompts you the following message before exiting the Outlook:
If you press the Yes button, all the contents of the Deleted Items folder will be deleted. If you press the No
button, all the contents of the Deleted Items folder will not be deleted.
Which of the following actions will you take to accomplish the task?
A. Change the auto archive settings of Outlook.
B. Change the send/receive settings of Outlook.
C. Change the message handling settings of Outlook.
D. Change the general settings of Outlook.
Answer: D

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5.You work as a System Analyst for White Well Inc. You use Microsoft Outlook for messaging and
e-mailing. MS Outlook has been configured to use a POP3 account. You want to achieve the following
goals:
1. View the first three lines of the messages in the main Outlook window so that you can scan the
messages and preview their contents without opening them along with the sender's name and the subject
line.
2. Display a row at the top of a table for entering new items.
3. Hide the divider information between the preview pane and item list.
What actions will you perform in the given dialog box to accomplish the task?
Answer:
6.You work as an Office Assistant for PHD Inc. You use Microsoft Outlook 2007 for messaging and e-
mailing. MS Outlook has been configured to use an Exchange account. You work with different Outlook
data files and e-mail accounts. You want to create a new e-mail profile named Outlook12 to store
information about the user name display name e-mail server name and Internet service provider (ISP).
Choose and reorder the required steps to accomplish the task.
Answer:

NO.5 David works as a Support Analyst for White Well Inc. He uses Microsoft Outlook for messaging and e-
mailing. MS Outlook has been configured to use an IMAP account. He wants to print the calendar that
comprises the details of a single month. He wants to ensure that the calendar acquires the following
properties:
1. In its layout it prints two pages.
2. It prints the details from 9 A .M. to 5 P.M.

NO.6 You work as a System Analyst for Blue Well Inc. You use Microsoft Outlook 2007's calendar for
scheduling events and other Outlook items. MS Outlook has been configured to use an IMAP account.
You want to share the information of the calendar to other users. However, you want the other users to
view and share the calendar information in the Overlay mode. Which of the following actions will you take
to accomplish the task?
A. Use the Share My Calendar option.
B. Open a shared calendar.
C. Publish the calendar.
D. Send the calendar via an e-mail.
Answer: D

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NO.7 Sam works as a Technical Assistant for Blue Well Inc. He uses Microsoft Outlook 2007 for messaging
and e-mailing. MS Outlook has been configured to use a POP3 account. The Inbox folder of Outlook
contains some confidential and personal e-mails of Sam. He wants to exclude all the e-mails that are
located in the Inbox and contains "hello" word in the subject field or message body.
Which of the following actions will you take to accomplish the task?
A. Use Favorite Folders Pane.
B. Use RSS Feeds.
C. Run Instant Search.
D. Create a Search Folder.
Answer: C

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NO.8 .You use Microsoft Outlook 2007 for messaging and e-mailing. MS Outlook has been configured to use
an IMAP account. You want to ensure that Outlook stores all the e-mails and post items into the Person1
folder. The folder is located under the Quarantine folder. Which of the following actions will you take to
accomplish the task?
A. Create a Search Folder.
B. Customize the To-Do Bar.
C. Create a Contact.
D. Create a mail folder.
Answer: D

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NO.9 David works as a Support Analyst for White Well Inc. He uses address books of Microsoft Outlook
2007 to save the address lists. MS Outlook has been configured to use an IMAP account. David is
searching an e-mail address of an employee. He wants to ensure that Outlook finds all the e-mail
addresses that are not in a local address book or a corporate-wide directory. Which of the following types
of address books will he use to accomplish the task?
A. Internet directory services (LDAP)
B. Outlook Address Book
C. Third Party Address Books
D. Global Address List
Answer: A

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NO.10 You are working in Microsoft Outlook 2007. You compose an e-mail and mark the importance of the
e-mail to high. The Information Bar of the e-mail shows an icon that describes the e-mail has high
importance. Mark the appropriate icon that shows high importance of the e-mail.
Answer:

NO.11 You are creating an appointment. The appointment comprises some private information. You want the
appointment to repeat its work on a daily schedule. You also want to ensure that the start time and the end
time are June 12 2008 and June 13 2008 respectively. To achieve the desired result you have to click an
option in the Options group. Mark the option in the image to accomplish the task.
Answer:

NO.12 Mark works as a Technical Assistant for Blue Well Inc. He uses Microsoft Outlook 2007 for e-mailing
and organizing information. MS Outlook has been configured to use a POP3 account. He wants to
categorize the contact of the Director of the company by using the green color category.
By using the color category he can easily and quickly identify the contact.
He clicks on the Tools menu and selects an option from the list. Mark the option to accomplish the task.
Answer:

NO.13 You are composing an e-mail. The e-mail comprises some confidential information. Now you want to
ensure that the start date of the e-mail will be June 12, 2008 and due date will be June 13, 2008.
Which of the following actions will you take to accomplish the task?
A. Use RSS Feeds
B. Use Follow Up
C. Use Reading Pane
D. Use Navigation Pane
Answer: B

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NO.14 Mark works as a System Analyst for Blue Well Inc. He uses Microsoft Outlook for messaging and e-
mailing. MS Outlook has been configured to use an Exchange account. He wants to send a meeting
request to the employees of his department. He uses a distribution list named colleagues to send the
meeting request. However he wants to remove the name of Mr. James Thompson from the recipient's list.
Choose and reorder the required steps that he will take to accomplish the task. Select an item from the
right pane. Click button to move the selected item to the left pane. Click button to move the item back to
the right pane. Click and buttons to sort the list if required.
Answer:

NO.15 You are composing an e-mail in Microsoft Outlook 2007. In Microsoft Outlook 2007 the Information
Bar provides information about each e-mail. You have an image of the main window of Outlook
2008. Mark the area which represents the Information Bar.
Answer:

NO.16 David works as a Support Analyst for White Well Inc. He uses Microsoft Outlook for messaging and
e-mailing. MS Outlook has been configured to use an IMAP account. He works in the Message view of the
Inbox folder. He wants to change the view of e-mails so that they appear as shown in the following image:
To accomplish the given task, he has to group the e-mail items by using the Group By dialog box. What
actions will he take to group the e-mail items as shown in the given image?
Answer:

NO.17 David works as a System Analyst for Blue Well Inc. He uses calendar of Microsoft Outlook 2007 for
scheduling events and meetings. MS Outlook has been configured to use an Exchange account. The
calendar is scheduled to use the USA holidays. The company decides to remove the birthday holidays of
Martin Luther King and Lincoln from the annual events schedule of the company so that these days will
not be treated as holidays. David wants to update the calendar schedule according to the new schedule.
Which of the following actions will he take to accomplish the task?
A. Delete the holidays by using the Customize Current View option of the Current View list.
B. Remove the holidays by switching the view to the Annual Events view.
C. Modify the view of the calendar by using the Define Views option.
D. Delete the holidays by switching the view to the Events view.
Answer: D

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NO.18 Reverse the position of the right and left section of the header and footer so that the information in the
left section on an even page is printed in the right section on an odd page.

NO.19 Orientation landscape.

NO.20 You use Microsoft Outlook 2007 for messaging and e-mailing. MS Outlook has been configured to use
an IMAP account. You receive different e-mails and other e-mail items. You want to see a summary of
appointments a list of tasks and total number of e-mail messages in the Inbox folder. You have to make
Outlook Today the default page of the Outlook screen. The Outlook Today page provides a preview of a
day. Choose and reorder the required steps to accomplish this.
Answer:

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